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Privacy Policy

Our Privacy Policy

UTSAV MELBOURNE ASSOCIATION (hereafter referred to as UMA) respects your privacy and this is something that is always in our mind when we deal with you or your personal/private information.
Please be assured that we will only collect and use your personal information as outlined below.
Our Privacy Proclamation completely conforms to the Privacy Act 1988 and we consider ourselves to be better than benchmark standards for small businesses.
Our Privacy Proclamation completely conforms to the Privacy Act 1988 and we leave no stone unturned to ensure that your privacy is respected and information held in strictest of confidence, while you perform the following actions -

⦁    When you access our website and fill in your personal details within one of our forms and/or send us an email re an inquiry.
⦁    during conversations with our team
⦁    when you pay a donation (by phone, face-to-face or digitally);
⦁    when you communicate with us directly (by email, telephone, direct mail or any other means)
⦁    When you message us privately on Facebook

The “Purpose” for us collecting your information is as follows –

⦁    to deliver you with goods and services which you have requested from us;
⦁    to speak with you regarding our items that you may have purchased/or have an interest in
⦁    to response your queries and give you with information
⦁    to consider and respond to complements/complaints made by you;
⦁    to abide by laws or legislation or to conform with any directions given by relevant legal authorities or by Federal laws/legislation
⦁    to upgrade your details at your demand

We protect your personal information in a range of methods. These consist of, yet are not limited to –

⦁    Prohibiting unauthorised access to your details by anyone who does not have anything to do with your transaction/purchase/interest in Pashmina International
⦁    Using state of the art technology, anti-spam and anti-virus software purchased from well reputed companies
⦁    Securely destroying your personal information that is no longer required for record keeping or transaction processing purposes, as per Federal laws
⦁    Using SSL (Secure Sockets Layer) in our website that is considered to be Industry standard
⦁    Password protecting and encrypting any information we hold while an active transaction is in progress and also when we archive your details for record keeping and legislative purposes

In the event you are not satisfied with the way we have handled your privacy, please write to us immediately on – utsavmelbourneassociation@gmail.com